ABOUT US

About Gadgetria

Welcome to Gadgetria™, Northern Malaysia's largest and most dynamic gadget retail chain. With a rich history dating back to 1950, Gadgetria has evolved from a small photography shop, 'Lam Loong Photo House' in Taiping, Perak, into a leading name in the world of gadgets. Today, we are proud to offer a vast range of cutting-edge products, specializing in cameras, accessories, and photography gear. Our goal is to bring the latest technology to our customers while maintaining a strong commitment to customer satisfaction through our Gadgetria 6 Cares Benefit.

Our Story

Gadgetria's journey began over 70 years ago in Taiping, Perak, where we first opened our doors as a small photography shop. Our founder envisioned a store that would not only provide top-quality products but also foster a community of photography enthusiasts. Over the decades, Gadgetria has grown and expanded across Malaysia, adapting to the changing times and evolving from traditional film to the digital age. Despite the challenges of the COVID-19 pandemic, we continue to thrive, with our flagship store in George Town, Penang, serving as a beacon of our dedication to excellence.

Our Mission

At Gadgetria, we strive to be more than just a retail store. Our mission is to empower our customers by providing them with the latest technology and the knowledge to use it effectively. We believe in building lasting relationships with our customers by offering exceptional service, expert advice, and a wide range of high-quality products. Whether you're an amateur photographer or a seasoned professional, Gadgetria is here to support your creative journey.

Our Values

Customer Satisfaction: We place our customers at the heart of everything we do, ensuring their needs are met with the highest standards of service.
Innovation: We are committed to staying at the forefront of technological advancements, continually updating our product offerings to include the latest innovations.
Integrity: Honesty and transparency are the cornerstones of our business. We build trust with our customers by delivering on our promises and maintaining fair pricing.
Community: We foster a sense of community among our customers, creating a space where photography enthusiasts can connect, learn, and grow together.

Gadgetria Care Member Benefits

As part of our commitment to customer satisfaction, we offer the Gadgetria Care program, providing exclusive benefits to our members:

Extended Warranty: Get one additional year of warranty coverage on your purchases, ensuring peace of mind.
All-Risk Protection: Protect your gadgets against unexpected damage with one year of all-risk protection, starting from RM90 onwards.
Price Protection: Benefit from 7 days of price protection, guaranteeing you the best deal on your purchase.
Product Warranty: Enjoy 7 days of product warranty, allowing you to exchange or return your items if needed.
Free Photography Workshop: Enhance your skills with our monthly free photography workshops, exclusive to members.
Reward Points: Shop with us and earn reward points that can be redeemed on future purchases, maximizing your value.

What Sets Us Apart

Extensive Product Range: Gadgetria offers an unparalleled selection of gadgets, from the latest DSLR and mirrorless cameras to advanced lenses, tripods, and lighting equipment. Our inventory includes top brands and caters to all levels of photographers and videographers.
Fast and Reliable Service: We understand the importance of getting your gear when you need it. That's why we maintain substantial inventories, ensuring that in-stock items reach you within two business days. For niche products, our pre-order service guarantees access to specialized items, fulfilling your unique requirements.
In-House Repair and Service Center: Our in-house repair and service center is staffed by specialists with years of experience. Whether your equipment is under warranty or not, you can trust us to repair and service your beloved gear, ensuring your investment lasts for years to come.
Expert Knowledge: Our team is composed of seasoned professionals with deep knowledge of the products we offer. We provide personalized advice to help you make the best choices, ensuring you get the most value for your money.

Our Vision

As we continue to grow, our vision remains focused on supporting the creative aspirations of photographers and videographers across Malaysia. We are dedicated to helping our customers capture and preserve the moments that matter most. Gadgetria is committed to being a leader in the industry, offering innovative products and services that inspire creativity and elevate the art of photography.

Meet the Team

At Gadgetria, our team is the backbone of our success. Each member brings a unique set of skills and a shared commitment to providing excellent customer service. Here’s a chance to meet the faces behind the brand: